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Frequently Asked Questions

If you'd like to know more about our services, please contact us

What is a Speech Pathologist?

Speech pathologists study, diagnose and treat communication disorders, including difficulties with speech, language, fluency (stuttering) and voice. They work with people who are less capable in effective communication due to developmental delays, stroke, brain injuries, learning disabilities, intellectual disabilities, cerebral palsy, dementia and hearing loss, as well as other problems that can affect speech and language. People who experience difficulties in safely swallowing food and drink can also be helped by a speech pathologist. At Aurora Speech Pathology Services, our focus is on helping children who experience communication difficulties.

What are the benefits of Speech Therapy?

The goal of speech therapy is to improve the skills that allow your child to communicate more effectively. Additionally, the following benefits can be realised:

  • Improved ability to understand and express thoughts, ideas and feelings

  • Intelligible speech, so as your child is better understood by others

  • Increased ability to problem-solve within independent environments

  • Achievement of school readiness skills

  • Development of pre-literacy skills

  • Improved vocal quality and fluent speech

  • Development of practical social skills

  • Better quality of life

  • Greater self-esteem

  • Increased independence

How do I get a speech pathology assessment for my child?

A referral from your GP or paediatrician is not always necessary. You can contact your chosen speech pathology service and make an appointment.

Do I need a referral to see a speech pathologist?

No, you can contact a speech pathologist directly. 

My maternal child health nurse said my child should be speaking more for their age, what should I do?

You can contact a speech pathologist to assess your child’s speech and language development. From here it can be determined whether your child’s language is typically developing or delayed for their age.

What do I need to bring to my first appointment?

When you make your booking, the speech pathologist will instruct you on specific items to bring. Additional items may include:

  • If you have a GP care plan, you should bring that to your first appointment. 

  • If your child is preschool age or younger, they might feel more comfortable bringing some of their favourite toys to play with during the initial consultation or assessment.

  • If your child has any reports from other specialists or previous speech pathologists that would be helpful for your speech pathologist to see them.

Is there parking nearby?

333 Canterbury Rd has 2 hour guest parking that can be accessed by Stanley Terrace.

 There is two hour parking available on Canterbury Rd. 

Please note the clearway signs of 7am to 9am inbound, and 4pm to 6pm outbound.

Do you have a cancellation policy?

Our cancellation policy can be viewed here.

How can I send suggestions, feedback or make a complaint?

We encourage feedback and always strive to provide you with exceptional service.

Forms for feedback and complaints are available, and drive the continual improvement of our services. 

Have a question that hasn't been answered? Contact us!

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